Terms and Conditions for Veronique Empire Fashion Store
Welcome to Veronique Empire! By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. General Information
- Veronique Empire (referred to as “we,” “us,” or “our”) is a Canadian-based fashion store providing products for sale through our website.
- By purchasing from Veronique Empire, you agree to these terms and confirm you are 18 years or older, or have legal permission from a guardian.
2. Product Information
- We strive to ensure accurate product descriptions and pricing. However, colors, sizes, and styles may vary slightly due to photography and monitor displays.
- All prices are in CAD (Canadian Dollars) unless otherwise stated.
3. Order Process
- Orders are processed once payment is confirmed. We reserve the right to cancel orders due to stock shortages, pricing errors, or other unforeseen circumstances.
- Once your order is placed, you will receive a confirmation email, followed by a shipping notification with tracking details.
4. Payments
- We accept payments via major credit cards, PayPal, and other payment methods as listed on our website.
- All transactions are securely processed, and we do not store your payment information.
5. Shipping & Delivery
- Shipping fees and delivery times vary based on your location and chosen shipping method.
- We are not responsible for delays caused by third-party carriers or customs (for international orders).
- Shipping and delivery options are detailed on our Shipping Policy page.
6. Returns & Exchanges
- We accept returns within 30 days of delivery, provided items are unused, unworn, and in their original packaging with tags attached.
- Clearance items and accessories are final sale unless otherwise stated.
- Customers are responsible for return shipping costs unless the item was damaged or incorrectly sent.
7. Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5-7 business days back to your original payment method.
8. Intellectual Property
- All content on our website, including text, images, and logos, is the property of Veronique Empire and may not be used without our permission.
9. Privacy Policy
- Your privacy is important to us. We collect and use personal information as outlined in our Privacy Policy, which can be reviewed on our website.
10. Limitation of Liability
- Veronique Empire is not liable for any damages or losses resulting from the use of our products beyond the purchase price of the product.
11. Changes to Terms
- We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting on our website.
Contact Us
For questions or concerns about these Terms and Conditions, please reach out to us on (1)416-568-4542.